Let Our Efficient Services Unlock Revenue Doors

Reach the Acme of Success with our Multi-Channel Customer Support Services

Want to scale up your operational readiness to meet your business goals? If so, CXPerception is the leading inbound contact center in North Carolina you can count on for outsourcing customer support services. If you are struggling to reduce the cost of customer support or need time to focus on technical work, you can benefit from an outsourcing solution. 

By outsourcing IT support services, you will enjoy a reduction in cost increase in profits amidst increasing customer satisfaction. We will make sure our services match your business expectations, objectives and goals. We offer an extensive range of multi-channel services to support your business, including inbound/outbound calls, emails, outsourcing live chat and case management. 

Customer
Care

The basic foundation of a successful business is satisfied customers. And their feedback plays a major role in the revenue rate of your business. Therefore, we offer well-structured BPO outsourcing services from emails, inbound and outbound calls, billing inquiries, product queries, upselling and reviews, and more! Our services ensure that customers are fully satisfied with your business and each of their problems is resolved.

Scheduling & Dispatching

Let us schedule your customer’s appointments! We can also work with your company to dispatch your workers when needed. Our team aims to ensure flexible and efficient work ethics to achieve seamless services.

Sales & Lead Generation

Marketing and sales are the key points that can boost your revenues. Through a well-planned marketing approach and reliable BPO call center services for lead generation, we will attract more clients and generate more leads to your business. In addition, we attend to your business needs by educating customers about the business. CXPerception offers complete and detailed communication to create a sound business approach from start to end. The better you market, the more you attract to build your reputation in the competitive market with utmost efficiency.